Privacy Policy
Welcome to the Oceanside Psychology Group website, where your right to privacy is respected and protected.
Our Commitment to Privacy
Respecting your privacy is of the highest priority to us at www.oceansidepsychology.com.
This Privacy Policy (or “Agreement”) is a legal agreement between you and Oceanside Psychology Group Inc., the owner and operator (“Owner”) of this website (the “Website”). Throughout the Website, the terms “we”, “us,” and “our” refer to Oceanside Psychology Group Inc. As we value being transparent, we have developed this page to help you understand how we handle information collected through this Website. When you provide information to us, we protect it according to this Privacy Policy.
By using this Website, you acknowledge that you have reviewed, and agree to, the terms of this Privacy Policy.
If you do not agree to this Privacy Policy, we invite you to call our office so that we may discuss your concerns, to better serve you.
You, our site visitor, are our first priority. We are committed to protecting your privacy whether you are browsing for information or conducting business with us through electronic mediums, or otherwise.
The handling of all personal information by Oceanside Psychology Group Inc., any employees, or affiliated organizations, is governed by British Columbia’s Personal Information Protection Act.
The Information We Collect
We may collect two different types of information when you browse the Website:
- Personal information: Personal information refers to information that can identify an individual, such as a person’s name, telephone number, and home address. This is information which you provide directly when you register or make an online order, inquire about our products or services, or request our support or services, including on any of our message boards or Social Channels, or via any online forms you complete or email messages you send us. By filling out our online forms, faxing or emailing us, engaging in our Owner interactive message boards or Social Channels, or calling us directly, you are consenting to send us your personal information.
- Browsing information: When accessing the Website, we will learn certain non-personal (non-identifying) information about you during your visit. This is standard for commercial websites and is collected using standard technology called “cookies” (see explanation below) and server logs. Information gathered through cookies and server logs may include information on how you visit our site, such as the length of your visit, date and time of your visit, pages you looked at, and your IP address (more accurately, the IP address of your internet provider or internet access point). No information that could reasonably identify you is collected by simply visiting our website.
Use of Cookies
“Cookies” are small text files that store information about your interactions with a particular website, either temporarily (which is known as a “temporary” or “session” cookie, and deleted once you close your browser window) or more permanently on the hard drive of your computer (which is known as a “permanent” or “persistent cookie”).
Cookies can make it easier to use a website by allowing servers to access certain information quickly:
- Session cookies can be used to help a user’s browser navigate a website more smoothly, and may show up if the user comes from a website with which the subsequent website has some relationship (e.g., a website of an affiliated company) and can give helpful information.
- Persistent cookies can be used to customize a website for a user, such as by storing passwords, preferences, and registration and account information so that users do not have to re-enter this information each time they visit a website.
This Website may use both session/temporary cookies and persistent/permanent cookies to store information that allows us to offer you better customer service and to navigate through the Website with ease.
To make the Website easier to use, we combine information collected via cookies with personally identifiable information. Note that if you configure your browser to reject cookies, you might not be able to access important functions or areas of the Website or enjoy certain conveniences on the Website.
How We Use Your Information
The Owner uses information collected online in the following ways:
- For personal information you provide directly online, or through email messages, relating to inquiries about products, ordering products, requests for support or services, or downloading products, we use the information to engage in and process transactions with you, respond to your inquiries and requests, and provide customer support activities.
- For browsing information that you provide online, including actions or clicks from hyperlinks and subscriptions, we use the information to customize future communications and web pages in accordance with communication preferences you have established with the Owner. For information about web pages visited, page hits per week, and the like, we use this information internally to improve the design of our web pages.
- For some registration, email and use data you provide, we may direct you to particular web pages, customize the web pages you see, or otherwise increase the relevance of the information you receive.
When We Share Customer Information
The Owner does not share, loan, rent, or sell non-public individually identifiable information with third-party marketers.
The Owner shares information for business purposes only on a need-to-know basis and only with: (a) its own employees and affiliates; (b) the customer from whom the Owner received the information; (c) the Owner’s sub-contractors, consultants, and third-party service provider companies, that have agreed to safeguard such information in a like manner to the way that the Owner safeguards such information and that have signed confidentiality agreements with the Owner; and (d) other entities authorized to have access to such information under applicable law or regulation.
We, as the Owner, may also disclose information to protect our rights or property, to enforce our Terms of Use and legal notices, as required or permitted by law, or at the request of government regulators or other law enforcement officials and the courts (including when issued a valid subpoena). We have no duty to notify you of such compliance with the law.
Rest assured, we will not use or share information in ways unrelated to those described above without first notifying you and offering you a choice as to whether or not we may use your data in this different manner.
How We Protect Your Information
The Owner processes information only in ways compatible with the purpose for which it was collected. To the extent necessary for such purposes, we take reasonable steps to make sure that customer information is accurate, complete, current, and otherwise reliable with regard to its intended use. However, the Owner expects customers will update their personal information with the Owner as necessary.
As the Owner of this Website, we have implemented reasonable and appropriate measures to maintain the confidentiality and integrity, and prevent the unauthorized use or disclosure, of information. This includes maintaining a system of appropriate administrative, physical, and technological security measures to safeguard information in our custody or under our control. These measures include, but are not limited to, the use of authentication tools to protect the security of the contact information which you share with us. Unfortunately, however, electronically transmitted information (e.g., via email and online forms) can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us from the Website or via any other electronic medium, and you do so at your own risk.
You can also take steps to protect your personal information in your communication with us, for example, by protecting your email accounts and devices using high-security passwords, and considering how the use of public internet connections (e.g., free or shared Wi-Fi) may put your privacy at risk.
Respecting your privacy is of the highest priority at Oceanside Psychology Group Inc.
Email and Telephone Communication
If you choose to contact us by email or telephone, we may retain the content of your message, along with your email address or phone number. We provide the same protections for these electronic communications that we provide in the maintenance of information received via any electronically transmitted medium, as described above.
Subscribing to Newsletters/E-Blasts
We only want you to receive information from us that you want to receive. If you prefer not to receive direct marketing from us, you can let us know by sending us an email or unsubscribing from our email list. By emailing our office or completing our online Contact Us form, you will not be automatically added to an email or Newsletter/E-Blast list.
Use of External Links
The Oceanside Psychology Group Inc. Website may contain links to other websites. We cannot guarantee the accuracy of information found on any of these sites and have no control over them. By accessing linked sites, you are agreeing to do so at your own risk. As privacy policies on linked sites may be different from our Privacy Policy, we encourage you to read the privacy policies of any linked sites you visit before disclosing personal information to them. Our Privacy Policy applies only to our Owner-operated Website, not other linked sites.
Amendments to Our Privacy Policy
From time to time, we may make changes to our Privacy Policy as the need arises. Any changes to this policy will be posted in the same location on this Website. You are encouraged to periodically review this web page for any changes. Should you return to the Website at a later date and not review our Privacy Policy at the time of your return, you do so at your own risk.
Your Feedback
If you have any questions or concerns about this Privacy Policy or our privacy practices more broadly, we invite you to contact us.
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